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Good Neighbor Pharmacy Celebrates Independent Community Pharmacy Excellence at ThoughtSpot 2025

via Business Wire

Four-day conference underscores the vital role of independent pharmacies as accessible healthcare destinations, focusing on the “future of pharmacy”

Good Neighbor Pharmacy, a national franchise for independent pharmacies offered through Cencora, brought together more than 4,000 community pharmacy owners, industry experts and partners for its flagship annual tradeshow and conference, ThoughtSpot. Now in its 14th year, ThoughtSpot serves as a celebration of Good Neighbor Pharmacy and its member pharmacies, recognizing their unwavering commitment to improving community health and advancing the future of pharmacy.

The four-day event, held at the MGM Grand in Las Vegas, provided attendees with an opportunity to connect and explore programs and resources designed to help pharmacists grow their business, enhance patient care and navigate challenges. Programming focused on key initiatives and solutions to support the sustainability of independent pharmacy, with a specific focus on the importance of advocacy to advance pharmacy priorities and opportunities to evolve and expand services.

“ThoughtSpot celebrates the essential role community pharmacies play as accessible healthcare destinations while giving us the opportunity to connect with our Good Neighbor Pharmacy members, learn from their successes and challenges, and collaborate as we navigate the evolving pharmacy landscape,” said Tim Cernohous, SVP & President of Community Retail and Long-Term Care Pharmacy at Cencora. “Pharmacists are facing increasing pressures, and our research shows that patients’ needs are shifting – they want the convenience of a digitally enhanced customer experience with traditional in-person touchpoints, including access to a pharmacist.

“We are dedicated to supporting customers as they work to achieve an omni-channel experience, integrating digital enhancements with the benefits of in-person interaction to help pharmacies elevate their customer experience. With personalized coaching, data-driven insights and innovative tools, Good Neighbor Pharmacy is here to support its members every step of the way in shaping the future of pharmacy.”

During ThoughtSpot, the 2025 Good Neighbor Pharmacy Champion Awards winners were announced, honoring three pharmacies for exceptional leadership in advocacy, clinical care and storytelling. The awards celebrate pharmacies that go above and beyond to advance the profession, improve patient care and inspire others, underpinning the critical role they play as accessible sites of care in their communities.

This year’s winners are:

  • 2025 Advocacy Champion: The Apothecary Shoppe of Salt Lake City, Utah was honored as the 2025 Advocacy Champion for the exceptional leadership of its owner and pharmacist, Kevin DeMass, whose unwavering dedication to advocating for independent pharmacies and meaningful healthcare reform at the local, state and federal levels has made a profound impact. Through his tireless efforts, DeMass has worked to safeguard patient access to care and ensure the long-term success of the profession, inspiring others across the industry to join in shaping a stronger future for independent pharmacy.
  • 2025 Clinical Care Champion: McDowell’s Pharmacy of Scotland Neck, N.C., led by owner and fourth-generation pharmacist Thomas McDowell, was chosen as the 2025 Clinical Care Champion for its century-long commitment to serving the rural community of Scotland Neck. In addition, the pharmacy’s innovative approach to improving health outcomes in a medically underserved rural community through pharmacist-led clinical services, including a successful Remote Patient Monitoring program, has helped transform chronic disease management for patients with hypertension and diabetes.
  • 2025 Storytelling Champion: Cypress Wellness Pharmacy of Fort Myers, Fla., led by owner and pharmacist, Justin Ceravolo, was chosen as the 2025 Storytelling Champion for its innovative approach to reaching customers through strategic marketing. In addition, the pharmacy has excelled at tailoring its services to meet the evolving needs of the Fort Myers community, expanding from a traditional focus on older adults to offering family-friendly care, holistic wellness options and even pet medications to serve a more diverse audience and cement the pharmacy as a cornerstone for care.

“Kevin, Thomas and Justin, along with their peers that make up Good Neighbor Pharmacy, are true champions of their communities’ health,” said Jenni Zilka, SVP, Community & Specialty Pharmacy and President of Good Neighbor Pharmacy. “It is a privilege to stand alongside these independent pharmacies and support them in navigating unique industry challenges, helping them expand their services, strengthen their businesses and continue to provide high-quality care to their patients. ThoughtSpot honors all we have accomplished as partners and our commitment to building a sustainable future for independent pharmacy together.”

Good Neighbor Pharmacy’s ThoughtSpot will be held next summer in Orlando, Fla. For more information on ThoughtSpot, please visit wearegnp.com/thoughtspot2025.

About ThoughtSpot

ThoughtSpot is an annual conference and trade show hosted by Good Neighbor Pharmacy and powered by Cencora, which aims to equip independent pharmacists with practices and resources they can use to transform their businesses to improve profitability and maintain their position as a vital source of patient care in their local communities. For more information on ThoughtSpot, please visit wearegnp.com/thoughtspot2025.

About Cencora

Cencora is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We partner with pharmaceutical innovators across the value chain to facilitate and optimize market access to therapies. Care providers depend on us for the secure, reliable delivery of pharmaceuticals, healthcare products, and solutions. Our 51,000+ worldwide team members contribute to positive health outcomes through the power of our purpose: We are united in our responsibility to create healthier futures. Cencora is ranked #10 on the Fortune 500 and #18 on the Global Fortune 500 with more than $250 billion in annual revenue. Learn more at cencora.com.

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